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Introduction to Information Technology, Introduction to Computer Network, Introduction to Internet and Computing Resources, Introduction to IT Infrastructure, Service Selivery Processes (Part-1), Service Delivery Processes ( Part-2), Service Support Process Management, Introduction to Storage Management, Introduction to Security Management, Introduction to IT Ethics, Emerging Trends in IT.
Additional Information
| Edition | I |
|---|---|
| Pages | 298 |
| ISBN | 978-81-8398-979-4 |
| ISBN | 9788183989794 |
| Year | 2010 |
| Author | MANISH VARSHNEY, VINEET AGARWAL, YASHPAL SINGH |
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